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Find answers to the most common questions about this site. If you can’t find the answer to your question after browsing the selected categories below, please send us your question in the contact us form and we will get back to you as soon as possible.

  • The Electric Encoder technology is in fact based on variable capacitance, which has been considered sensitive to temperature, moisture, noise pickup, etc? How can it claim the opposite?

    Some variable capacitance sensors are indeed quite sensitive to one or more of the above.
    However, the Electric Encoder™ breakthrough which was made in the context of defense
    applications has demonstrated the opposite and its superiority has been demonstrated in a
    wide range of applications besides defense. It is covered by several basic patents and relies on a
    continuous development effort since 1994.

  • How does the Electric Encoder™ differ from the incremental, pulse counting, or other logic level output, optical encoders?

    The Electric Encoder™ provides the absolute position and its continuous, exceptionally smooth
    output signals proportional to the SIN and COS of the measured rotary displacement.
    Rather than directly encoding the displacement it leaves the encoding task to the A/D converter
    and software optimized for it.

  • Is the output of the Electric Encoder™ absolute?

    Yes, the output signals convey the absolute rotary position without any movement.

  • How else does the Electric Encoder™ differ from the optical Sine/Cosine encoder?

    Thanks to the relatively low number of ECR the output signals are confined to the low end of
    the frequency spectrum and are less prone to errors due to PWM noise.
    The absence of temperature, or time, degradation mechanisms ‐ ball bearings, LEDs, etc.
    virtually eliminate any failure mechanisms.

  • What actually happens inside the rotary Electric Encoder™?

    An internally generated space/time modulated electric field interacts with a rotor which is made of a dielectric composite material. The rotor includes a peripheral sinusoidally shaped 3D pattern that serves the Fine channel, and a recessed sinusoidal pattern that serves the Coarse channel. The electric field is integrated over the full rotor area (hence “holistic”) and the resulting signal is processed and separated into Sine and Cosine output channels. Since a common channel processes both the Sine and Cosine outputs they are nearly matched and the decoded angle is stable over time and temperature.

  • How about RFI/EMI susceptibility?

    The Electric Encoder™ is inherently immune to magnetic fields, internally shielded from electrical fields, and is also insensitive to RFI as evidenced by many defense applications.

  • How does the Electric Encoder™ perform in shock and vibration environment?

    Very well, since it integrates signals over the entire rotor area, averaging out vibration effects. It is being used in demanding defense applications.

  • What does "holistic" encoder mean?

    The Rotary Electric Encoder™ utilizes the entire physical area of the rotor at all times, unlike optical and magnetic encoders, which rely on only a small section. Additionally, its sine and cosine output signals are generated and processed within a common channel, ensuring high purity and precise matching. This design makes it highly resistant to mechanical assembly variations, vibrations, installation errors, temperature fluctuations, and contaminants. As a result, the traditional correlation between high measurement accuracy and precise mechanical construction is no longer a limiting factor.

  • Is the installation of Netzer encoders easy? Simple? Fast?

    Yes, Netzer encoders are simple to installation both in production and in development. The Encoder Explorer even gives a precise reading of the quality of installation to give reading.  

  • Do I need to calibrate the encoder for every installation or each time it powers on?

    Netzer encoders feature a simple push-button or app-based calibration process that requires just a few seconds of movement. This is a one-time setup—once calibrated, the encoder is ready to use. Additionally, its absolute position is instantly available upon wake-up, eliminating the need for recalibration.

  • What is the impact of a non-flat installation?

    A non-flat installation can affect accuracy. Proper alignment is recommended for optimal performance. However, Netzer value comes in the form of the holistic design that allows operation in descent mechanics while others might have greater issues. 

  • What can be done if the installation gap exceeds the specification?

    If the gap is larger than specified, shims (that Netzer offers as accessories) or adjustments may be required to ensure proper alignment and functionality.

  • What flatness is required for encoder installation?

    The required flatness depends on the encoder model, but precise mounting surfaces are essential for best performance.

  • What tools are needed to calibrate the encoder?

    Calibration tools typically include the use of our free downloadable Encoder Explorer application software.

  • Does the encoder support SPI?

    Yes, specific models support SPI communication. Please check the product specifications.

  • Should I be concerned about interference when installing on a motor?

    No concern, this is one of the many advantages of capacitive technology that perform excellent in noisy EMI environments. Grounding is recommended to minimize electromagnetic interference for reliable performance.

  • Is grounding the cable important?

    Yes, proper grounding reduces noise and enhances signal integrity.

  • Can I use the EEC to assess my mechanical installation quality?

    Yes, the EEC provides insights into installation quality, helping to optimize mechanical alignment.

  • What are the installation requirements for the EEC?

    The EEC requires proper connection, compatible software, and adherence to installation guidelines for accurate performance.

  • What should I do if the EEC doesn’t work properly?

    Check the connections, ensure the latest software version is installed, and refer to the troubleshooting guide. If issues persist, contact support.

  • Do I need to update to the latest version?

    An update is required during the initial installation to ensure optimal performance, compatibility, and access to the latest features. However, no further updates are needed after installation.

  • Is the EEC mandatory for Netzer encoders to operate?

    Not always. The EEC is used for calibration and diagnostics, but some Netzer encoders feature a push-button calibration, eliminating the need for the EEC in those cases.

  • What protocols are supported?

    SSI and BiSS-C absolute serial protocols are standard features. The VLZ model also supports A Quad B incremental output. The VLA series offers Sine and Cosine analog outputs, with documentation provided for customers to handle signal interpolation on their end.

  • Are VLS encoders suitable for LEO space missions?

    Yes, Netzer COTS VLS encoders are designed and tested to withstand LEO environments, including radiation exposure, low outgassing, and single-event effects.

  • What is the price range of the VLS?

    VLS encoders are competitively priced, space-tested COTS solutions.

  • Is the VLS suitable for GEO missions?

    No, VLS encoders are tested only for LEO/MEO missions. For GEO applications, we have extensive experience in developing custom solutions based on specific SOW requirements.

  • Does the encoder meet NASA standards?

    Yes, Netzer has encoders that comply with relevant NASA standards and qualifications. Some products have space qualified cables, some are using COTS components that are tested for radiation and low outgassing requirements. 

  • What is the encoder’s heritage in space applications?

    Our encoders have a proven track record of dozens of space missions, demonstrating reliability in harsh environments.

  • How does the encoder react to short exposure to 150°C?

    The encoder can tolerate brief exposure to 150°C, but prolonged exposure may impact performance.

  • How does the encoder perform in extreme temperatures?

    The encoder is designed to operate in a wide temperature range from -55°C to 125°C, with specific limits depending on the model.

  • Can identical space-grade models be tested before final deployment?

    Yes, we offer batch testing to ensure performance before final integration.

  • Does Netzer comply with environmental standards?

    Yes, Netzer encoders meet relevant environmental standards such as ISO 9001, Iso 13485, CE and more.

  • Can Netzer encoders be customized to my needs?

    Yes, we offer customization options to fit specific requirements.

  • What is the lifespan of the encoder?

    The lifespan depends on operating conditions, but Netzer encoders are designed for long-term reliability of over 15 years MTBF.

  • What is the MTTF of the encoder?

    The Mean Time to Failure (MTTF) varies by model; detailed figures are available in the product specifications most products have MTBF of 15 or 30 years depending on model. 

  • Can I use a longer cable than the one specified in the order codes?

    Yes, a longer cable can be used. Contact us for recommendations.

  • Does the encoder require maintenance?

    No, Netzer encoders are maintenance-free.

  • What cables and connectors are used and what options are available?

    Netzer encoders use standard 28/30 gauge cables, selected for their flexibility to accommodate challenging installations. Various lengths and connector options are available. For detailed cable specifications, refer to your product guide. Space-grade cable options can be found in the VLS product guide. CustomFit and specialized cable and connector solutions are available upon request.

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